Message Planner: schedule WhatsApp messages

The Message Planner is a calendar of every message you’ve scheduled. Click New message, write your message, pick who it goes to and when, then click Schedule Send. You can also schedule from any chat in WhatsApp Web with the clock icon. Watch how· 1:16

Open the Message Planner

In the web app, click Message Planner in the left menu. The page opens on this month.

• Switch between Month, Week and Day at the top right.
• Use the arrows to move back or forward, and Today to jump back to now.
• On a phone, the planner shows a simple list of your upcoming sends instead.

Schedule a message

1. Click New message. Or hover a day in the calendar and click the + on it to start a message on that date.
2. Keep Message selected, or choose Status to post to your WhatsApp Status.
3. Add recipients in Search contacts or enter phone number. With several recipients, each one gets their own copy.
4. Write your message. Use Add files for media, Templates for a saved message, or Set a Poll to send a poll.
5. Under This message will be sent on, click pick a date and pick a time.
6. Click Schedule Send.

The WhatsApp Preview next to the editor shows how the message will look.

Optional settings

• Cancel when a message is received: the message is dropped if the person writes to you before it sends.
• Set delivery options: choose how many minutes Blueticks keeps retrying if there’s a problem sending. Enter 0 for unlimited retries.

Make a message repeat

1. Pick the date and time first. Set recurrence stays greyed out until you do.
2. Click Set recurrence. The Custom recurrence panel opens.
3. Set Repeat every: a number plus minute, hour, day, week, month or year. For weekly, choose the days under Repeat on.
4. Under Ends, choose Never, On a date, or After a number of occurrences.
5. Click Done. A line under the date sums it up, for example “Repeats every week on Tuesday”.

To change it later, click Edit recurrence.

Move, edit or delete a message

• Move: drag a message to another day. In Month view it keeps its time. In Week or Day view, drop it on a time slot to change the hour too. A step in a campaign sequence can’t be moved on its own.
• Edit: click the message to open it, make your changes and click Schedule Send. For a repeating message, Blueticks asks which messages to change: Only this message, This message and all following or The whole series. When you drag a repeating message, you choose between the first two.
• Delete: right-click the message, or select it and press Delete, then confirm. For a repeating message, choose Only this message, This message and all following or The whole series.

Hover a message to see its details: when it sends, who it goes to and its status.

What the icons mean

Filter the calendar

Click the filter icon next to Search scheduled messages to choose what the calendar shows:

• Scheduled messages, Scheduled campaigns and Statuses.
• Show failed and Show sent for messages that already happened. Upcoming sends always show.
• All chats or Groups only.

Failed messages also show in the list on the left. Clear failed removes them.

Schedule from inside WhatsApp Web

With the Blueticks extension installed, open any chat in WhatsApp Web and click the clock icon next to the message box (its tooltip reads Schedule a message). The same scheduling options open there.

Scheduled messages then show as cards in the chat. Each card lets you Edit message, Send Now, Delete message or View message logs. If a message failed, use Retry Send.

When messages send

How your messages go out depends on your WhatsApp connection:

• On this computer: messages send only while WhatsApp Web is open in Chrome.
• Always on (Pro): messages send even when your computer is off.