Workspaces
Workspaces let you organize your work and collaborate with teammates in separate, dedicated environments.
Understanding Workspaces
Each workspace is its own environment within Blueticks:
- Data and resources (scheduled messages, campaigns, audiences, boards) are isolated between workspaces
- Team members can belong to multiple workspaces with different roles
- Your subscription plan applies at the workspace level
Creating a New Workspace
- Click the workspace selector in the top navigation bar
- Select Create New Workspace
- Enter a name for the workspace (and an icon, optionally)
- Click Create Workspace
Switching Between Workspaces
- Click the workspace selector in the top navigation
- Select the workspace you want to open
- Your dashboard updates to show that workspace’s data
Workspace Members
Inviting Members
- Open User Management in your account settings
- Click Invite (or Add Member)
- Enter the teammate’s email address
- Choose their role and send the invite
Roles
- Owner — full control of the workspace, including billing and ownership transfer
- Admin — manage members and workspace settings
- Member — use the workspace’s features
Transferring Ownership
The workspace owner can hand ownership to another member from User Management — because the subscription is tied to the workspace, transferring ownership does not require re-purchasing the plan.
Deleting a Workspace
If a workspace is no longer needed, the owner can delete it from the workspace settings. Deletion is permanent — all of that workspace’s data is removed and can’t be recovered.
Best Practices
- Create separate workspaces for distinct clients or business units
- Use clear, consistent workspace names
- Give teammates the least access they need for their role
- Review workspace membership periodically
Need Help with Workspaces?
- Contact support through the in-app chat
- Or email support@blueticks.co with “Workspace Help” in the subject line