Blueticks Button Missing in WhatsApp Web? How to Fix It
When the Blueticks button or the clock icon is missing in WhatsApp Web, check Chrome's extension settings, the reload banner, your sign-in and Display Settings. Here is how to check each one.
Maya Cohen5 min read
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Blueticks adds two things to WhatsApp Web: a blue-tick button in WhatsApp's side bar, and a clock icon next to the message box. If one or both are missing, these checks will show which setting is off. This guide goes from the page to Chrome's extension settings to Blueticks' own settings.
What should you see in WhatsApp Web when Blueticks is working?
With the extension installed, WhatsApp Web shows a blue-tick Blueticks button in WhatsApp's narrow side bar. Its tooltip reads Open Blueticks panel. Open any chat and a clock icon appears next to the message box, with the tooltip Schedule a message. Blueticks adds these on web.whatsapp.com in Chrome.
Why is the Blueticks button not showing in WhatsApp Web?
Work through these checks in order: the right page, Chrome's extension settings, a stale tab, your sign-in, and the display switches. Each one is something you can see and change yourself. You do not need to reinstall anything to run them.
- Open WhatsApp Web at web.whatsapp.com in Chrome. If it shows a QR code, scan it with your phone, and wait until your chats appear.
- In Chrome, open More, then Extensions, then Manage extensions, and check that the Blueticks toggle is on. If the Blueticks icon is not in the toolbar, select the Extensions icon and Pin it.
- In Manage extensions, open the Blueticks Details and check its site access. If it runs only on click or only on chosen sites, make sure web.whatsapp.com is allowed. The same page has an Allow in incognito setting for Incognito windows.
- Look at the top of the WhatsApp Web page for a banner that says Blueticks was updated. Reload this tab to keep using it. Click Reload and check again.
- Click the blue-tick button. If you are signed out, it opens a sign-up prompt instead of the panel. Sign in to Blueticks with the account you use for scheduling, then click the button again.
- Open the Blueticks panel and choose Display Settings. In the Composer section, find the Schedule Message row, which the page describes as the clock icon next to the composer input, and turn it on. Reset to defaults turns every switch back on.
- Click the Blueticks icon in Chrome's toolbar. It switches to an open WhatsApp Web tab and opens or closes the panel, or opens WhatsApp Web if no tab is open.
Common mistake: reinstalling before checking the extension toggle, the reload banner and Display Settings. None of these checks needs a reinstall.
Are you using the always-on connection instead of the extension?
Blueticks has two connections. On this computer uses the Chrome extension with WhatsApp Web. Always on, a Pro feature, runs in the Blueticks cloud and does not need the extension at all. If you only set up always on, WhatsApp Web has no Blueticks buttons, and you schedule from the Message Planner in the web app instead.
Getting started shows both setups side by side, and WhatsApp Connections explains when each one sends.
Will your scheduled messages still send if the buttons are missing?
You can still see and manage every scheduled message in the Message Planner in the web app, whether or not the buttons show in WhatsApp Web. Whether a message sends depends on your connection. On this computer, messages send only while WhatsApp Web is open in Chrome. With always on, they send even when your computer is off.
If a message did not go out, read why scheduled WhatsApp messages don't send and what happens when your computer is off. The guide to Blueticks inside WhatsApp Web lists every section of the panel. If you have not installed Blueticks yet, start with your own number.
FAQ
Can I hide the Blueticks buttons on purpose?
Yes. Display Settings in the Blueticks panel lets you choose which Blueticks features appear inside WhatsApp Web. Hidden features stay registered in the background, so you can turn them back on at any time.
Why does Blueticks say to reload this tab?
The message Blueticks was updated. Reload this tab to keep using it. appears when the extension was updated or reloaded while your WhatsApp Web tab was open and that tab did not reload by itself. Click Reload to reload the tab.
Do I need to sign in again on another computer?
Yes. Install the extension on each computer and sign in with the same Blueticks account.
Which browser does the extension need?
Blueticks' guides name Chrome on a computer. For other Chromium browsers, see the WhatsApp scheduler Chrome extension guide.
Sources read on 2026-11-12: the Blueticks extension code and Display Settings, the Blueticks getting started, connections, FAQ and WhatsApp Web guides, Chrome Help on installing and managing extensions, and Chrome's developer documentation on extension site access.
