Blueticks Gateway QR Code Not Showing? It Needs the Pro Plan
The always-on Gateway comes with Pro or the Pro trial. Without it you get an upgrade message instead of a QR code, or a Gateway that was switched off. Here is which is which.
Maya Cohen3 min read
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If the Gateway never gives you a QR code or a phone code, check your plan first. The always-on Gateway comes with Pro, or with the Pro trial. Without that, you see one of two different messages, depending on whether you ever had a Gateway.
Case 1: you have no Gateway yet
On the WhatsApp Connections page, adding a Gateway on an account with no Gateway plan opens a dialog titled "Upgrade to Pro Required". It says:
- "WhatsApp Gateway engines are available exclusively with the Pro plan. These engines allow you to send messages even when your browser is closed."
- "With Pro, you can create 1 engine per account (more coming soon)."
- An Upgrade to Pro button.
There is no connect window in this case, so no QR code is expected. Upgrade, then add the Gateway again.
A new account that has no Pro access yet may not hit this at all. When a user without Pro access creates a Gateway, the backend attaches a no-card Pro trial first, so the Gateway comes with the trial. The usual non-Pro case is an account whose trial has ended.
Case 2: you had a Gateway and it was switched off
If a Gateway was switched off because the plan was missing, its connect window shows a panel instead of a code:
- "The always-on Gateway is part of Pro"
- "Upgrade to Pro to keep WhatsApp connected and sending even when your computer is off."
- An Upgrade to Pro button.
The Gateway checks your plan regularly and switches itself off after about 3 hours without one. While it is switched off, restarting or recreating it is refused. Once you are on Pro again, open the WhatsApp Connections page and restart the connection. The app confirms with "Restarting your connection…".
When the plan is fine but there is no code
The connect window is titled "Connect your WhatsApp". It offers Scan QR code and Link with phone number. While it works, it says: "Setting up your secure connection. This usually takes under a minute."
On a phone, scanning needs a second device. The app says to use "Link with phone number" on that phone instead.
If you are on Pro and still see no code, see why Blueticks shows offline and how to reconnect and why WhatsApp Web keeps logging out.
FAQ
Can I keep sending without Pro?
Yes, with the browser extension. It sends while WhatsApp Web is open on your computer. Only the always-on Gateway, which sends while your computer is off, needs Pro. For the difference, read scheduled WhatsApp messages when the phone or computer is off.
How many Gateways can a Pro account have?
The app says: "With Pro, you can create 1 engine per account (more coming soon)."
Want sends that go out while your computer is off? Start free with Blueticks.
