A WhatsApp AI agent you describe in plain words.
Write what the agent handles and what it should never promise, connect the WhatsApp number you already use, and it answers there. You can take over any chat by writing in it, and you can test it from a second phone before it talks to a customer.
Build one in five steps
A first agent that does one thing well is easier to check than a broad one.
- Step 1
Describe the agent
Write what it handles, in what tone, and what it should never promise. Plain sentences are enough. Start with one narrow job you can review.
- Step 2
Connect the number you already use
Open the Blueticks app and connect the WhatsApp account the agent will answer on. It is your own number, not a new business line.
- Step 3
Check takeover
Write a reply yourself in a chat the agent is handling. The agent should go quiet in that chat. Press Resume on that chat in Conversations to bring it back.
- Step 4
Send a test from a second phone
Message your connected number from another phone and check the reply. It should arrive on your number.
- Step 5
Run it on a real chat
Only after the test, let it handle a live conversation, and read its replies for the first few days.
You stay in control of every chat
Takeover works per chat. When you write in a chat yourself, the agent goes quiet in that chat. Press Resume on that chat in Conversations to bring it back, or leave it and the agent resumes by itself after 2 hours without a message from you, by default. The agent's page also has a Resume agent button for its paused chats.
Where it runs, and when it stops
Your uptime depends on the plan, not on the agent's instructions. On Basic and Standard, Blueticks runs in your browser, so sending stops when Chrome or WhatsApp Web is closed or your computer is off. On Pro, the agent is cloud-hosted and keeps working with your computer off.
| Plan | Where it runs | Keeps working with your computer off? |
|---|---|---|
| Basic | Your browser | No |
| Standard | Your browser | No |
| Pro | Cloud | Yes |
Plan details and prices are on the pricing section.
Frequently asked questions
What is a WhatsApp AI agent?
An AI model connected to WhatsApp so it can read chats and send replies from plain-English instructions. Two different products share the name: a customer-facing bot on a business number, and an operator agent that works for you on your own account. The Blueticks agent on this page is the second kind.
Does it use my own WhatsApp number?
Yes. You connect the WhatsApp account you already use, and replies go out from that number. It is not a new business line and it is not the WhatsApp Business Platform (Meta Cloud API).
What happens when I write in a chat myself?
Takeover works per chat. When you write in a chat, the agent goes quiet in that chat. Press Resume on that chat in Conversations to bring it back, or leave it: by default the agent resumes by itself after 2 hours without a message from you. The window can be changed per agent, and it can be set to never resume.
Does it keep working when my computer is off?
It depends on the plan. On Basic and Standard, Blueticks runs in your browser, so sending stops when Chrome or WhatsApp Web is closed or the computer is off. On Pro, the agent is cloud-hosted and keeps working with your computer off.
How do I test it safely?
Message your connected number from a second phone before the agent talks to a customer, and check that the reply arrives on your number. Test each rule you wrote the same way, and read its replies for the first few days.
Can it get my number banned?
We cannot promise that WhatsApp will never restrict a number, and no tool can. Replying in chats that already exist is the low-risk end; cold sends to people who never saved your number are the high-risk end. Message people who expect you, pace your sends, and make sure you have their permission before the agent sends to anyone who has not written to you first.
Is it a customer-service bot at scale?
No. If you need a customer-facing bot on a business number at scale, the official WhatsApp Business Platform and its approval process is the route built for that. The Blueticks agent is for working on your own number.
Facts on this page were checked on November 11, 2026. More: the full guide: four ways to build or buy a WhatsApp AI agent, connect Claude or ChatGPT to your WhatsApp, custom agents built for you.